MOCHA SERENADE
₹1,610.00
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PRODUCT INFO
☕ A Cosmic Fusion of Coffee & Chocolate for the Ultimate Indulgence
Experience a heavenly blend where rich coffee meets luscious chocolate in perfect harmony. Mocha Serenade is crafted for those who crave a luxurious, full-bodied coffee with a touch of indulgence.
🌟 Roast Level: Medium Dark
🌿 Acidity: Medium
🍫 Bitterness: Medium-High
RETURN & REFUND POLICY
Returns are only accepted for unopened and unused products in their original packaging.
Requests for returns must be made within 7 days of receiving the product.
Perishable goods like coffee cannot be returned once opened due to hygiene and quality concerns.
Refunds
Refunds are only applicable for products that are damaged, defective, or incorrect upon arrival.
To initiate a refund, please contact us at [Your Contact Email/Phone] with your order number and clear photos of the product.
Once we verify the issue, a refund will be processed to your original payment method within 5-7 business days.
Exchanges
If you received a damaged or incorrect product, we will replace it at no extra cost.
Exchanges must be requested within 7 days of delivery.
Non-Refundable Items
Opened coffee packs cannot be returned or refunded.
Customized or special edition products are not eligible for refunds.
SHIPPING INFO
We currently ship across India.
International shipping is not available at the moment.
Shipping Timeframes
Orders are processed within 1-2 business days after confirmation.
Delivery time varies based on location:
Metro Cities: 3-5 business days
Other Cities & Towns: 5-7 business days
Remote Areas: Up to 10 business days
Shipping Charges
Free shipping on orders above ₹1,500.
A standard shipping fee applies to orders below this amount (calculated at checkout).
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery.
Delays & Issues
While we ensure timely delivery, unexpected delays (weather, logistics issues) may occur.
If your order is delayed beyond the estimated timeframe, please contact Eshta Customer Support at eshtaindia@gmail.com
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